TourTranslate

HomeHow it works

How it works

Three steps and the group is listening.

No devices and nothing to install. The guide uses their phone; each visitor uses their own phone and earphones.

  1. The guide opens a room

    From their phone the guide opens a room for the tour, the group or the coach, and picks the languages to translate into. For a coach or a recurring route there are fixed rooms, with a code that never changes.

  2. The visitor joins

    In their phone's browser they go to tt24.es and type the room's 4-digit code, or scan the QR the guide shows on their phone. No app to install and no account.

  3. They pick a language and listen

    With their earphones they hear the guide translated into their language with a natural voice, or the original voice if they speak the guide's language.

During the tour

What happens while the guide speaks.

Connection

Drops? Nothing is lost

If a visitor loses the connection, they rejoin their room on their own as soon as it is back. If the guide's phone loses signal for a few seconds, their voice is stored (up to 30 seconds) and translated as soon as the connection is back: the translation is not lost.

Microphone

“They can't hear you” alert

If the guide's microphone stops picking up sound, the guide gets an alert and it reactivates on its own.

Group

Questions and messages

Visitors message the guide in their language and the guide reads it in theirs. To talk in person, there is face-to-face conversation.

Location

Group map

An alert if someone wanders off and a meeting point. Location is shared only with the guide and only during the tour.

Afterwards

PDF summary

If the guide turns it on, visitors take away a summary of what was said, in their language.

What you need

For visitors

An iPhone with iOS 15 or later, or an Android phone with Chrome 105 or later, and their earphones. That's all: no app and no account.

For the guide

Their phone. On Android they can use the guide app: the microphone keeps working with the screen off or while they use WhatsApp. Without the app, the page locks the screen with a black layer so the microphone keeps picking up sound.

Where there is no signal

Short drops are covered: if the guide's phone loses signal for a few seconds, their voice is stored (up to 30 seconds) and translated as soon as the connection is back. On tour operators' coaches, a 4G travel router with its own wifi. And where there is no network, custom audio guides: the guide prepares them with their own voice and words, visitors download them on joining the room and listen offline.

Contact

Try it free on your own route.

Sign-up is free: fifteen minutes to try it with 10 languages at once, and no card details needed. Write to us with your city, languages and group size and we will set up your trial. If you would like us to show you first, we do a demo: all you need is your phone.

TourTranslate is a product of Securclass (Acro Securclass, S.L.U.), a company with more than 10 years in tourism, developed by Solucitron, its technology brand. About us

Solucitron Acro Securclass